Terms of Service

1. Acceptance of Terms

By accessing or using Dockit (dockit.io) ("the Service," "we," "our," or "us"), including our website, document generation tools, templates, and related content, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Accounts

You must create an account to access paid features. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us at legal@dockit.io promptly if you suspect unauthorized access.

3. Subscriptions and Billing

Paid subscriptions are billed monthly or annually in advance and renew automatically.

• Payment processor: All payments are processed by Stripe, Inc. By subscribing you authorize Stripe to charge your payment method on a recurring basis. Stripe's Privacy Policy and Terms govern payment processing.
• Price changes: We will give at least 30 days' notice before changing subscription prices.
• VAT / taxes: EU customers will be charged VAT at the applicable rate via Stripe Tax.
• Failed payments: After repeated failures your account may be downgraded to the free tier.

4. Cancellation

You may cancel your subscription at any time from your account dashboard (Settings → Subscription → Cancel Subscription). Cancellation takes effect at the end of the current billing period; you retain access to paid features until that date. After cancellation, your data is retained for 90 days before permanent deletion.

EU / Netherlands consumers: In accordance with Dutch consumer law and the EU Consumer Rights Directive, you may cancel at any time via the cancellation button in your account settings. If you have not used the service and cancel within 14 days of purchase, you may be entitled to a full refund. By activating your subscription and using the service, you expressly consent to immediate performance and acknowledge the loss of the 14-day withdrawal right.

5. Refund Policy

We offer a 14-day money-back guarantee on new subscriptions and annual renewals. To request a refund, email legal@dockit.io within 14 days of purchase with your account email and reason. Monthly subscriptions receive no partial refund after the 14-day window. Annual subscriptions may receive pro-rata refunds at our discretion within 30 days of renewal. Approved refunds are processed via the original payment method within 5–10 business days.

6. Description of Service

Dockit provides professional document generation tools for invoices, proposals, quotes, purchase orders, letterheads, meeting agendas, press kits, email signatures, statements of work, and client reports. Our tools process user-provided inputs and generate formatted business documents. The Service is offered "as is" and may be modified, suspended, or discontinued at any time without notice.

7. Template Disclaimer

All document templates on Dockit are starting-point templates only and are not intended as legal contracts or professional advice. Generated documents are based on the information you provide. They do not constitute legal agreements until properly reviewed and executed. You should have all business documents reviewed by appropriate professionals (legal counsel, accountants, etc.) before relying on them. Our tools are aids for document creation, not substitutes for professional consultation.

8. Professional Disclaimer

Not Professional Advice: Dockit does not provide legal, financial, tax, or business advice. Content and templates are for general informational purposes only. Always seek appropriate professional advice before relying on generated documents for business transactions.

No Guarantee: We do not warrant the accuracy, completeness, or suitability of any document outputs for your particular situation. You use the Service at your own risk.

9. User Responsibilities

You agree to use the Service in compliance with applicable laws and these terms. You will not:

• Use the Service for any unlawful or fraudulent purpose
• Attempt to gain unauthorized access to our systems or data
• Interfere with or disrupt the Service or servers
• Scrape, harvest, or automate access without prior written consent
• Copy, modify, or create derivative works from our content except as permitted

You are responsible for maintaining the confidentiality of any account credentials and for all activities under your account.

10. Intellectual Property

Dockit and its licensors retain all rights, title, and interest in the Service, including all content, designs, code, logos, and trademarks. You may use generated documents for your business purposes. You may not reproduce, distribute, or create derivative works from our platform, templates, or branding without prior written permission.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DOCKIT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE. IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

12. Indemnification

You agree to indemnify, defend, and hold harmless Dockit and its officers, directors, employees, and affiliates from any claims, damages, losses, and expenses arising out of your use of the Service, your violation of these terms, or your violation of any third-party rights.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware. Any dispute shall be subject to the exclusive jurisdiction of the state and federal courts located in Delaware.

14. Contact

If you have questions about these Terms of Service, please contact us at legal@dockit.io. For privacy-related inquiries, see our Privacy Policy.